CONTACT Us
Our routing number 221379785
Have a question? We have several ways to contact First New York Federal Credit Union.
CALL CENTER
Give our Call Center a call at 518-393-1326 or toll free at 1-800-734-7375, and press 2 to speak
with a friendly and knowledgeable Member Service Specialist.
LIVE HELP
Click the Live Help button at the top of the page, and begin an online chat with a Member Service Specialist.
Live Help is available Monday through Friday from 8AM to 6PM and on Saturday from 9AM to 1PM.
SECURE E-MAIL
Send a secure e-mail to our Call Center by clicking on the Send an E-mail button at the top of the page.
FAQs
Many common questions can also be answered in our FAQs (Frequently Asked Questions) section.
To access our FAQs click on the Search FAQs button at the top of the page.
Report a Lost or Stolen Visa Credit or Visa Check Card
To Report a Lost or Stolen Visa Credit Card or Visa Check Card
Member Satisfaction
Our members' satisfaction is of utmost importance to us. If you have questions, concerns or compliments related to the service your have received, please contact Christy Smith, Vice President of Member Services, at 518-393-1326 ext. 1190 or email christy.smith@firstnewyork.org.
