Report a Lost/Stolen Credit Card or Fraudulent Transactions

  • Please call (518) 393-1326 and press 2 or 800-543-5073

To Report a Lost/Stolen Debit Card or Fraudulent Transactions

In the U.S.

  • After normal business hours only, please call 800-236-2442. If possible, please have  your Visa Debit Card Number.
  • During normal business hours, please call (518) 393-1326 and press 2. Outside the local calling area call 800-734-7375 and press 2.

Outside of the U.S.

  • After normal business hours, please call collect (410) 581-9994If possible, please have your Visa Debit Card Number.
  • During normal business hours, call collect (518) 393-1326.