Career Opportunities

First New York FCU offers an excellent working environment, salary and comprehensive benefits package including:

  • Medical, Dental, Vision and Life Insurance
  • Paid Vacation, Paid Holidays
  • Employer matched 401(k)
  • Profit Sharing Plan
  • Short and Long-Term Disability Insurance
  • Tuition Reimbursement
  • Employee Incentives

Join our team of professionals at a progressive full service credit union.

Positions Currently Available

BRANCH

Part Time Teller
First New FCU is seeking entry-level, part-time candidate for a Teller position. We offer competitive starting rates based on experience. Position includes benefits.  Schedule requires half day on Saturday.  We are looking for individuals with great communication and customer service skills. A Teller is expected to efficiently and accurately process financial transactions with minimum to no error. Duties include cross-selling products and services.  Tellers are expected to provide quality member service to credit union members. Recent background must include cash handling experience.

COLLECTIONS DEPARTMENT

Collector
First New York FCU is currently seeking to fill the position of Collector.  This is a full time, permanent position.  The Collector has a direct impact on the mitigation and recovery of credit union losses on delinquent, negative or charged off accounts. Daily outbound collection calls and sending collection letters is required as well as reviewing reports, handling restraining notices, levies and filing disability and life insurance claims.  Collection activities will be performed for multiple loan products utilizing various systems and methods.  The Collector will be expected to participate in all stages of the collection process to include loss mitigation, foreclosures, skip tracing, insurance claims, repossessions, charge offs, recovery, bankruptcy and collection agency liaison.  Superior verbal, written and telephone communication skills expected.  Successful negotiations for payment arrangements will require persistence and excellent customer service.
Other responsibilities include routine correspondence with members and agencies, assisting with account preparations for collection agencies, attorneys and preparing for charge offs, completing information subpoenas and restraining notices.  Duties will also include maintaining member files, records and assisting with various department processes.
It is preferred that the candidate have a 4-year degree with 2 years collection related experience or 5 years collection related experience. Must have the ability to maintain a high level of confidentiality.  A working knowledge of Microsoft Word and Excel is necessary to be successful in this position.

IT DEPARTMENT

PC Technician
First New York FCU is seeking a PC Technician who will setup, install, repair and maintain PC workstations and peripherals.  The candidate will also be responsible for software installs, updates and patches.  Candidate should be knowledgeable in PC and printer repair and maintenance.  Good diagnostic and problem-solving ability, along with excellent organizational skills, attention to detail and ability to follow verbal and written instructions and documentation expected.  Will provide first level response to trouble tickets and calls, administer end-user support and assistance, make recommendations for efficiencies and improvements and coordinate inventory, maintenance and repair of all related hardware equipment.  May assist in off-hour support and maintenance. Preferred A+ certification, able to lift at least 40 lbs. and have a clean driver’s license. 

LENDING DEPARTMENT

Consumer Loan Expert
First New York Federal Credit Union’s Lending department is growing and is currently seeking a Consumer Loan Expert. Individual must demonstrate a highly motivated, positive, outgoing personality.  Emphasis will be on sales and results to ensure the maximization of lending and sales opportunities. Must exhibit the ability to think independently by effectively responding to each individual lending situation. The Loan Expert will be expected to possess a thorough knowledge of the lending process from application to closing. Responsibilities include consistently achieving loan sales goals and presenting appropriate solutions to fit lending needs while recommending products and services.  The Loan Expert must become familiar with underwriting philosophies, lending decisions, approval stipulations, credit bureau reports and scores, extended warranties, GAP insurance, Credit Life and Disability insurance, loan rates and lending policies and procedures.
Requirements include 2+ years of consumer lending experience and 1 year of sales experience, a proficiency with MS Excel and Word, excellent oral and written communication skills, strong organizational skills and the ability to maintain a high level of confidentiality.

For more information contact:

First New York FCU - Human Resources Dept.
Attention: Terri Clasen
2 Wall Street, Albany, NY 12205
e-mail: terri.clasen@firstnewyork.org
Phone (518) 393-1326
Fax (518) 690-4180


First New York Federal Credit Union's goal is to hire and retain diverse, talented, and engaged employees. We provide an atmosphere that enables each individual to contribute to the overall success of the credit union through their unique strengths, skills, and talents. First New York FCU is committed to the principles of equal employment opportunity and affirmative action and providing reasonable accommodations to candidates with disabilities, while complying with all relevant federal and state non-discrimination regulations to include the Rehabilitation Act of 1973, as amended. If you need an accommodation to navigate our site or apply for a position, please send an email to terri.clasen@firstnewyork.org with the nature of your request and your contact information. Requests for reasonable accommodation are considered on a case-by-case basis.

First New York Federal Credit Union is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religious creed, sex, transgender status, gender identity, gender dysphoria, sexual orientation, national origin, physical or mental disability, genetic predisposition or carrier status, marital and familial status, domestic violence victim status, military status, protected Veteran status, known relationship or association with any member of a protected class, or other characteristics protected by applicable law.

Employment Application
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Equal Employment Opportunity/Affirmative Action Policy

Equal Employment Opportunity is the Law

Equal Employment Opportunity is the Law Supplement

Voluntary Self-Identification of Disability

Pay Transparency Non-Discrimination Statement

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