Career Opportunities

First New York FCU offers an excellent working environment, salary and comprehensive benefits package including:

  • Medical, Dental, Vision and Life Insurance
  • Paid Vacation, Paid Holidays
  • Employer matched 401(k)
  • Profit Sharing Plan
  • Short and Long-Term Disability Insurance
  • Tuition Reimbursement
  • Employee Incentives

Join our team of professionals at a progressive full service credit union.

Positions Currently Available

BRANCH

Part Time Teller
First New FCU is seeking entry-level, part-time candidate for a Teller position. We offer competitive starting rates based on experience. Position includes benefits.  Schedule requires half day on Saturday.  We are looking for individuals with great communication and customer service skills. A Teller is expected to efficiently and accurately process financial transactions with minimum to no error. Duties include cross-selling products and services.  Tellers are expected to provide quality member service to credit union members. Recent background must include cash handling experience.

CALL CENTER

Member Service Specialist
First New York FCU is seeking a candidate for a Member Service Specialist (MSS) position in our Call Center located in Colonie.  Previous financial branch experience in a credit union/bank is required. Candidate provides credit union services to members via telephone, internet, and mail. This is a full-time position for an individual with outstanding customer service, writing and communication skills. Job responsibilities would include account servicing, referring consumer and real estate loans to the Loan Sales team, cross-selling products/services to benefit the member’s needs, promoting e-banking and meeting Call Center goals. Candidate will also perform teller duties as needed to ensure an unsurpassed level of service is provided to members. Must demonstrate a highly motivated, positive, outgoing personality to meet and exceed expectations with every interaction.

INFORMATION TECHNOLOGY

IT Generalist
First New York FCU is seeking a candidate for an IT Generalist position. The position would include supervision, training, and overseeing completion and accuracy of operational related tasks and functions.  Key oversight of information security and infrastructure design and maintenance is required. A broad knowledge of information technology systems architecture and integration, to include hardware, software and security is required along with a minimum of 5 years IT management experience, a minimum of 1 professional engineer level certification (Microsoft, Cisco or Novell), a broad knowledge of current PC and network technologies, and experience in project implementation and integration required. The IT Generalist will report directly to the Chief Information Officer and work directly with the IT department team assisting when necessary to ensure a smooth daily operation of systems and processes.  Excellent leadership, communication skills, organizational skills, attention to details, ability to follow written instructions and documentation, and problem-solving ability expected.

PC Technician
First New York FCU is seeking a PC Technician who will setup, install, repair and maintain PC workstations and peripherals.  The candidate will also be responsible for software installs, updates and patches.  Candidate should be knowledgeable in PC and printer repair and maintenance.  Good diagnostic and problem-solving ability, along with excellent organizational skills, attention to detail and ability to follow verbal and written instructions and documentation expected.  Will provide first level response to trouble tickets and calls, administer end-user support and assistance, make recommendations for efficiencies and improvements and coordinate inventory, maintenance and repair of all related hardware equipment.  May assist in off-hour support and maintenance. Preferred A+ certification, able to lift at least 40 lbs and have a clean driver’s license.

MARKETING DEPARTMENT

Marketing and Social Media Coordinator
First New York FCU is seeking an experienced marketing candidate to ensure the effective implementation of its social media, public relations and School Banking program. Employee will act as the first line liaison for all School Programs representing First New York FCU through the coordination of events and meetings at elementary and high school programs, as well as within the community. Candidate will be required to assist in all public relations efforts, both print and online, and in the execution of the credit union marketing plan.  First New York is seeking a candidate with creativity, initiative, and the ability to design in-house marketing materials. A Bachelor’s Degree in Marketing, Public Relations, related field or an Associate’s Degree with equivalent work experience required.  Must be knowledgeable in Microsoft Word, Excel, PowerPoint and Adobe Creative Suite. Design skills and creativity are required.

For more information contact:

First New York FCU - Human Resources Dept.
Attention: Terri Clasen
2 Wall Street, Albany, NY 12205
e-mail: terri.clasen@firstnewyork.org
Phone (518) 393-1326
Fax (518) 690-4180


First New York Federal Credit Union's goal is to hire and retain diverse, talented, and engaged employees. We provide an atmosphere that enables each individual to contribute to the overall success of the credit union through their unique strengths, skills, and talents. First New York FCU is committed to the principles of equal employment opportunity and affirmative action and providing reasonable accommodations to candidates with disabilities, while complying with all relevant federal and state non-discrimination regulations to include the Rehabilitation Act of 1973, as amended. If you need an accommodation to navigate our site or apply for a position, please send an email to terri.clasen@firstnewyork.org with the nature of your request and your contact information. Requests for reasonable accommodation are considered on a case-by-case basis.

First New York Federal Credit Union is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religious creed, sex, transgender status, gender identity, gender dysphoria, sexual orientation, national origin, physical or mental disability, genetic predisposition or carrier status, marital and familial status, domestic violence victim status, military status, protected Veteran status, known relationship or association with any member of a protected class, or other characteristics protected by applicable law.

Employment Application
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Equal Employment Opportunity/Affirmative Action Policy

Equal Employment Opportunity is the Law

Equal Employment Opportunity is the Law Supplement

Voluntary Self-Identification of Disability

Pay Transparency Non-Discrimination Statement

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